78 / 365 Giving Feedback and Criticism
He has a right to criticise, who has a
heart to help.
Abraham Lincoln
Sometimes we have to give
our feedback and criticism to others. It may be for their good or for our good.
But the most important thing to remember is how to give the feedback,
especially negative feedbacks and criticisms. The purpose of a negative
feedback or criticism should be to help the other person and not to punish or
insult.
Evaluate the quality of
your feedback with reference to the following factors:
- The words you use – are
they kind and appropriate?
- The timing of your
feedback – is it the right time? Choose a neutral occasion and not when
the other person is emotionally charged.
- The place. Praise in
public, criticise in private.
- Be genuine in your
intention and let the other person know it.
- Check if the purpose of
your feedback is achieved and how the other person has taken it.
·
Let the other person know why
and what you are trying to communicate.
A little amount of empathy and tact will go
a long way to maintain a healthy rapport even after you have given the feedback
and criticism.
(From
my book “365 Exciting Ways to Live”)
 | '365 Exciting Ways to Live' is an ideal gift for any special occasion and a good reading material for supervisory development. You can also gift this book to the school or college you studied.... |
|
N.C.
Sridharan
www.thetimefoundation.com
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