Feedback is the breakfast of champions.
Ken Blanchard
You are in a garden and there is a visitors' book
for comments and suggestions. You give your comments. The landscaping expert
takes the comments and suggestions seriously and implements what is good and
acceptable. The result is a good garden.
Can you ignore your car's temperature gauge? An
abnormal body temperature and head ache have a lot to say about your health. An
angry customer shouting is a feedback. You cannot ignore these feedback.
This is the power of feedback and constructive
action.
You may not be knowing everything about yourself.
You should be open to feedback from others. Your career progress depends on how
much feedback you receive from others and how you take the same. You need not
accept all the feedback. But the most important question is: are people
comfortable to offer you the feedback?
Successful people are very receptive to feedback.
Successful organisation conduct customer satisfaction survey periodically. They
also respond to such feedback constructively and promptly.
But you should have the intelligence and tact to
process the feedback and use the same constructively for improvement.
List at least three feedback or criticisms you
received during the last one week and write down your immediate response on the
same.
N C Sridharan
www.thetimefoundation.com
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