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Practise Active Listening
The
most precious gift we can offer anyone is our attention.
Thich Nhat Hanh
How
do you listen when someone talks to you? What is the quality of your listening?
Do you feel restless and butt in, when others speak to you? If you do all
these, stop! The quality of listening
is very important in the process of communication.
The
difference between listening and hearing lies in the quality. There are two
types of listening: active listening
and passive listening. Active
listening encourages the communicator, whereas passive listening discourages
him. Active listening is also called ‘whole-body listening’, where the listener
also participates in the communication process. For active listening, the
following parameters are important:
- Your body language.
- Your eye contact with the communicator.
- Asking relevant questions and clarifications.
- Paraphrasing what the communicator says.
- Facial
expression.
From today, be
conscious and look for the above in you,
when you listen to someone. Ask your close friends to give feedback on
the quality of your listening and actively listen when they give the feedback!
(From my book “365 Exciting Ways to Live”)
'365 Exciting Ways to Live' is an ideal gift for any special occasion and a good reading material for supervisory development. You can also gift this book to the school or college you studied.... |
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